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Dynamic and accomplished Product Development leader with over 17 years of expertise in information technology sectors with Product management, Program management, Cloud, Storage, AI Automation, RPA Automation, Data Visualization, Salesforce, Microservices, AI and ML. I have a proven track record of leading Duty of care products, driving innovation, and achieving significant revenue growth. Known for a startup and consultative mentality, I excel at identifying high-value product opportunities and creating strategic roadmaps that align with business objectives.
As Technical Product/Project Manager, I spearhead the development and management of American Express GBT core data realtime data repository platforms that enable Duty of care, Sustainability, Data decision support systems, Pretravel/Post travel Insights and automation products, Proactive traveler care, Federal government Sanction program Automation intelligence, and cloud program/Product management, contributing to an annual revenue exceeding $50 million. My leadership has transformed our platform, increasing revenue, reducing costs, and enhancing customer experience. I have successfully led domestic and international expansion into the Business travel market, achieving 400% growth, and guided international expansion into Canada, EMEA, and AUS/NZ, navigating complex regulatory and data privacy/PCI landscapes.
My strategic vision and execution capabilities have consistently earned me top performance ratings, and it is a testament to my dedication to driving future innovations in the IT industry, including American Express GBT’s expansion into the Travel, Sustainability and Business Travel Sector.
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