State of Texas – HHS & DFPS - Austin, Texas April 2019 - Current Role: IT Project Manager About the Project: Led full-cycle IT project delivery across HHS and DFPS initiatives, from RFP drafting and vendor onboarding to execution, UAT, and closure. Oversaw scope, schedule, cost, and risk using tools like MS Project, Jira, and SharePoint. Collaborated closely with developers, testers, architects, and SMEs to translate business needs into system requirements and ensure timely deployment. Managed data migration efforts, API coordination, and compliance with Texas state IT and security standards. Responsibilities: • Directed full-lifecycle project management activities including planning, execution, testing, and closure for critical HHSC/DFPS programs. • Oversaw Agile project tracking using Jira and SharePoint, ensuring transparent progress updates and issue tracking. • Led UAT planning, coordination, and execution to ensure delivered solutions met business expectations and compliance needs. • Collaborated with architects and SMEs to define technical requirements and ensure alignment with enterprise architecture. • Managed large-scale data migration efforts, including validation, integrity checks, and production cutover support. • Coordinated vendor management, onboarding, and contract deliverables in line with state procurement standards. • Ensured end-to-end compliance with Texas Department of Information Resources (DIR) security and IT governance policies. State of Illinois – Office of Inspector General, Springfield Illinois Jan 2018 – April 2019 Role: IT Project Manager About the project: Led IT project delivery for State of Illinois initiatives, managing full lifecycle activities from project chartering to closure. Oversaw timelines, resource planning, risk mitigation, and stakeholder alignment across technical and functional teams. Coordinated with system integrators, state leadership, and end users to ensure successful deployment of compliant, mission-critical solutions. Drove execution through structured governance, status reporting, and hands-on issue resolution across concurrent workstreams. Responsibilities: • Managed enterprise IT projects from initiation to closure, ensuring adherence to state-mandated delivery frameworks. • Conducted resource forecasting and capacity planning to optimize team performance and meet delivery milestones. • Created detailed project plans, risk registers, and communication matrices for cross-departmental visibility. • Collaborated with system integrators and vendors for technical delivery and post-implementation support. • Facilitated executive steering committee meetings and presented project updates, risks, and mitigation plans. • Led compliance audits and documentation reviews to ensure adherence to state and federal IT policies. • Provided mentoring and onboarding guidance to junior PMs and business analysts on project governance practices. US Bank – Chennai, Tamil Nadu, India May 2014 – Dec 2016 Role: IT Business Analyst About the Project: Served as IT Business Analyst on enterprise banking initiatives at US Bank, gathering and refining requirements for cash management and overdraft processing tools. Worked closely with stakeholders, developers, and QA teams to define system behavior, document use cases, and ensure alignment with business goals. Supported data mapping, API documentation, and UAT efforts to enable timely delivery of scalable, secure financial applications. Responsibilities: • Conducted end-to-end requirements elicitation and gap analysis to support development of cash management and overdraft systems. • Created detailed functional specifications, user stories, and process flow diagrams to document system behaviors and integration logic. • Collaborated with development and QA teams to define acceptance criteria, support unit/system testing, and coordinate UAT efforts. • Developed data mapping documents and API interface specifications to guide backend and middleware development. • Acted as a liaison between business stakeholders and technical teams to ensure solutions met regulatory, security, and scalability requirements. Education: MBA General Management – Northwest Missouri State University Certifications: Project Manager Certification, Scrum Master Certification