Ravi Mehrotra

From Frankenstein Systems to Autonomous Enterprises: The Next Decade of AI-Driven Transformation

Abstract:

This keynote examines how organizations can transition from today’s fragmented “Frankenstein Enterprise Systems” to tomorrow’s autonomous, AI-powered enterprises. Drawing on real-world lessons from large-scale enterprise transformations, it explores why many digital transformation efforts fall short, how technical debt and integration complexity hinder innovation, and why Agentic AI is reshaping the future of business operations. The session provides a practical framework for creating AI-ready architectures, balancing automation with human oversight, and building intelligent, self-healing systems that drive agility, resilience, and sustainable competitive advantage.

Topics:

  - How enterprise systems became “Frankenstein systems”
  - Why traditional digital transformation failed
  - Agentic AI and autonomous workflows
  - Human-in-the-loop governance
  - AI-ready architecture principles
  - Future state: self-healing enterprise systems

Profile:

Ravi Mehrotra has over two decades of experience in digital transformation, enterprise architecture, and large-scale CRM implementations across the US, UK, Africa, and APAC regions. He has expertise in Salesforce Sales & Service Clouds, Netcracker CPQ, and end-to-end Lead-to-Cash solutions. He has managed a $40 million development team budget, ensuring optimal resource allocation and cost-effectiveness to meet organizational goals. He is the author of Frankenstein Enterprise Systems, a book exploring the challenges of enterprise systems design, disjointed architectures, and digital transformation pitfalls.