Mr. Nitesh Upadhyaya

Lessons in Workforce Management Innovation: A Case Study on Payroll and Scheduling Systems

Abstract:

Workforce management is at the core of every enterprise, balancing operational efficiency with employee satisfaction. This talk explores the evolution of payroll and scheduling systems, highlighting the innovative approaches that have transformed manual, error-prone processes into scalable, automated solutions. Using real-world insights from a global payroll product developed at ADP, the session dives into the challenges of managing large, distributed workforces, the impact of automation and data integration, and the lessons learned in creating user-centric solutions. Attendees will gain actionable insights into the design and implementation of enterprise systems, as well as an understanding of emerging trends in workforce management technologies such as AI-driven scheduling and predictive analytics.