Mr. Waseem Syed

Empowering Inclusion: Advancing Digital Accessibility with Multi-Modal AI and Machine Learning on Mobile Platforms

Abstract:

This talk explores the intersection of Generative AI and Machine Learning in enhancing digital accessibility through multi-modal technologies on mobile platforms, particularly focusing on innovative approaches to digital form filling for individuals with diverse needs. As digital platforms increasingly become essential gateways to information, services, and opportunities, ensuring their accessibility is paramount. The discussion will delve into the transformative potential of integrating voice, text, and image interactions with advanced AI technologies. These integrated modalities facilitate essential accessibility features such as voice-to-text conversion and image-based form filling, offering significant aid to users with auditory or visual impairments. Moreover, the presentation will address critical challenges associated with these technologies, including concerns about data privacy, algorithmic bias, and the unequal distribution of technology. The need for ethical AI development and equitable technology dissemination will be highlighted. Real-world applications across sectors such as healthcare, education, and public services will be discussed to underscore the role of multi-modality in promoting inclusivity. By enhancing interaction for people with disabilities and reducing linguistic and cultural barriers, multi-modal AI systems on mobile platforms not only democratize digital accessibility but also contribute to building a more inclusive society

Profile:

Distinguished Engineering Leader with over 17 years of experience in Mobile, Full-Stack, and AI development, driving impactful technology solutions. At Intuit, I led the GenUX Mobile Platform and Intuit Assist, foundational to AI experiences in TurboTax, QuickBooks, Credit Karma, and MailChimp, benefiting over 100 million customers and generating 12 million peak monthly interactions. My leadership in the AppFabric Mobile Platform resulted in a 4x increase in developer velocity and a 50% reduction in duplication. I also defined the technical strategy for Intuit's AI-driven Expert Platform, integrating Conversational AI and Multi-Modality for seamless user interactions. As a tech lead, I developed critical features that enhanced customer engagement and ensured compliance across http://Realtor.com, Saks Fifth Avenue, and http://GILT.com, driving operational excellence through innovative solutions. I also led the development of a booking platform at Romio startup, securing $24 million in funding, and contributed to full-stack development at Accenture As an innovator with numerous patents and research publications, I am committed to advancing technology and enhancing user experiences. I speak at industry events, and my strategic vision and mentorship empower teams to achieve outstanding results.