Abhradeep Chatterjee

Talk Title:

Trust-Aware AI-Driven Operations: From Predictive Intelligence to Resilient Enterprise Systems

Abstract:

As enterprises increasingly adopt artificial intelligence to improve operational efficiency, reliability, and decision-making, the challenge is shifting from AI experimentation to production-scale execution. This talk will discuss how AI-driven operational intelligence can help organizations move from reactive monitoring to predictive and resilient enterprise operations. It will cover practical approaches for integrating observability, predictive analytics, human-in-the-loop governance, risk-aware automation, and closed-loop learning into enterprise technology environments. The session will also highlight real-world implementation considerations, including trust, explainability, governance, operational resilience, and measurable business impact.

Brief Profile:

Abhradeep Chatterjee is an Associate Director at NTT DATA with more than 15 years of experience in enterprise IT transformation, AI-driven operations, intelligent automation, and resilient system design. His work focuses on applying predictive analytics, operational intelligence, and human-centered automation to improve enterprise reliability, incident response, and service resilience across large-scale production environments. He is an IEEE Senior Member and has received multiple international recognitions for AI-driven enterprise transformation and technology leadership.