Ankit Gupta
The New Digital Workforce: How AI Agents are Transforming SAP Enterprises
Abstract:
As enterprises move beyond traditional automation, a new digital workforce is emerging—AI agents capable of reasoning, acting, and collaborating across complex enterprise landscapes. For SAP-driven organizations, this represents a fundamental shift from workflow automation to intelligent process orchestration. In this keynote, Ankit Gupta, SAP Architect, explores how AI agents are redefining enterprise operations by augmenting SAP business processes, integrations, and identity lifecycle management. Drawing from real-world enterprise architecture patterns, the session will demonstrate how AI can move from copilots to autonomous agents capable of handling provisioning workflows, monitoring integrations, detecting anomalies, and supporting business users. The talk will also highlight how SAP ecosystems—including SAP BTP, SuccessFactors, Integration Suite, and Identity Services—can serve as the foundation for building this new digital workforce. Attendees will gain practical insights into where AI agents can deliver immediate value, how to architect AI-ready SAP landscapes, and what governance models are required to ensure trust, security, and compliance.
Profile:
A seasoned technology leader with over 18 years of experience, specializing in driving AI-powered transformation across SAP enterprises. He helps organizations unlock the full potential of the Intelligent Enterprise by embedding AI, automation, and cloud into their core business processes.
Having led large-scale SAP transformations across multiple industries, he brings a unique blend of strategic vision and deep technical expertise—enabling businesses to move from traditional ERP to AI-driven, autonomous operations.

