Abhradeep Chatterjee

Talk Title:

From AI Agents to Autonomous Enterprises: Building Intelligent Systems That Can Act, Govern, and Recover

Abstract:

Artificial intelligence is rapidly evolving from analytical support toward autonomous action. Enterprise systems are increasingly expected not only to predict and recommend, but also to participate directly in operational decisions, workflows, and remediation. This shift creates a new challenge: how can organizations increase autonomy without sacrificing control, accountability, resilience, and trust?

This keynote explores the transition from AI agents to autonomous enterprise systems through the lens of Operational Intelligence. It presents a practical framework for combining real-time evidence, contextual decision-making, policy guardrails, human oversight, bounded execution, verification, and continuous learning. The discussion will examine why model capability alone is insufficient for production-scale adoption and why trustworthy autonomy requires architectures that are observable, explainable, reversible, and resilient under stress.

Drawing on enterprise technology and production-operations experience, the keynote will highlight how organizations can move from isolated AI pilots toward governed intelligent systems that improve service reliability, decision quality, operational efficiency, and business continuity. The central message is simple: the future of enterprise AI is not merely more intelligent systems, but systems capable of acting responsibly, recovering safely, and learning continuously.

Profile:

Abhradeep Chatterjee is an Associate Director at NTT DATA Services, USA, with more than 15 years of experience in enterprise technology, digital transformation, production operations, and AI-enabled operational intelligence. His work focuses on trustworthy AI, AIOps, predictive incident management, autonomous remediation, service resilience, and large-scale enterprise modernization.

He is an IEEE Senior Member and Fellow of the Soft Computing Research Society (SCRS), and is actively engaged in the global technology community as an invited and keynote speaker, researcher, journal reviewer, technical evaluator, and conference contributor. His recent work explores Operational Intelligence, trust-aware autonomous systems, human-in-the-loop AI, and resilient enterprise architectures that connect artificial intelligence with real-world operational decision-making.