The after-conference proceeding of the CRM 2024 will be published in SCOPUS Indexed Springer Book Series "Smart Innovation, Systems, and Technologies"

Mr. Gokul Pandy

Mr. Gokul Pandy

Revolutionizing Client Service Agreements: Selenium-Driven Open-Source Robotics Process Automation

Abstarct:

 

In the rapidly advancing field of client service management, the integration of Selenium-driven robotic process automation and artificial intelligence is revolutionizing how service agreements are created and managed. This innovation extends beyond traditional automation by leveraging Selenium-based bots for precise web interaction and data extraction, streamlining repetitive tasks such as contract drafting, compliance monitoring, performance tracking, and renewal management. These intelligent solutions enhance accuracy, speed up turnaround times, and improve scalability while minimizing manual intervention. The integration of advanced technologies, including RPA frameworks, ensures robust compliance with regulatory standards, enhanced data security, and seamless customer experiences.This keynote explores the profound impact of RPA automation on client service agreements, demonstrating significant reductions in operational costs and errors. It also examines challenges in implementation, strategies for overcoming adoption barriers, and emerging trends in smart automation. As organizations worldwide adopt these transformative technologies, Selenium-induced automation is set to redefine the landscape of client service agreements, positioning them as pillars of agile, scalable, and efficient service delivery.

Keywords:
Selenium Bots, Smart Automation, Client Service Agreement, Robotics, RPA, Operational Efficiency, Compliance, Innovation

 

 

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