3rd International Conference on Business Intelligence and Data Analytics (BIDA 2026)

Organized by RV Institute of Management (RVIM), Bangalore, India

 Technically Sponsored by Soft Computing Research Society

April 11-12, 2026The after-conference proceeding of the BIDA 2026 will be published in Scopus Indexed Springer Book Series "Smart Innovation, Systems and Technologies"

The after-conference proceeding of the BIDA 2026 will be published in Scopus Indexed Springer Book Series "Smart Innovation, Systems and Technologies"

Aniruddha Joshi

AI-Driven Customer Analytics in Retail

Abstract:

Artificial intelligence is playing an increasingly important role in retail by enabling deeper understanding of customer behavior, preferences, and engagement patterns. AI-driven customer analytics combines machine learning and data-driven techniques to support retail intelligence, improve decision-making, and inform business strategy. This keynote provides an overview of major application areas, including customer profiling, behavior analysis, product interest detection, and retail analytics, while also highlighting the broader value and practical considerations of adopting AI in retail environments.

Profile:

Aniruddha Srinivas Joshi is an engineer and researcher specializing in machine learning, artificial intelligence, and computer vision. His research interests include customer analytics, retail intelligence, video analytics, public safety, and AI-driven methods for real-world decision support. He has developed intelligent analytics approaches for surveillance-based customer behavior analysis, customer demographic and expression understanding, and related retail analytics applications.